Helpdesk AI switches in one place
v1.11.4
Each helpdesk AI feature now has one switch in the AI features panel, and the switch turns the feature off.
New
- AI triage switch. Staff turn AI triage of new help requests on or off in the AI features panel. When it is off, new requests get no triage note.
- Translation switch. Staff turn the English translation of new Spanish help requests on or off. When it is off, the request keeps the family's own words.
Changed
- One place for AI switches. The AI features panel shows at the top of each module's admin page. The help request screen no longer has its own AI summary switch. It links to the panel.