Antiphona

Modules / Connect and support

Communications

Email and text messages to the right people, with consent built in.

  • Parish office
  • Ministry leaders
  • Families

A parish has news, reminders and urgent notices. Communications sends each one to the right people. It respects what each person chose.

Compose screen with email and text channels, audience choices, a recipient count and a message editor.
Write one message, pick who gets it, and see the recipient count before you send.

Write once, send to the right people

  • Write an email, a text, or both. Add merge tags, such as a first name.
  • Choose who gets it. Pick all parishioners, a ministry, a Vacation Bible School event, a Faith Formation year, all adults, all parents or a volunteer opportunity. Or build an advanced filter.
  • See how many people get the email and how many get the text. The first five names show, so you can check the list.
  • Preview the message, save a draft, or send. The app asks you to type SEND to confirm.
  • Turn on Test Mode to send only to email addresses at the parish's own domain.
  • Let programs and ministries message their own members.

Every message in one list

The dashboard lists each email and text the parish sent, with its audience and its date. Drafts wait in the same list. Search by subject, or show only drafts or only sent messages.

List of sent and draft messages with channel, audience size, status and send date.
See every email and text the parish sent, who received it, and what is still a draft.

See how a message did

Open the delivery numbers for any sent message.

  • Email: how many people were reached, opened the message and clicked a link, and how many bounced.
  • Text: how many texts were delivered, and how many failed.
Delivery statistics for a parish message: how many emails were reached, opened and clicked, and how many texts were delivered.
After you send, check how many people the email reached and opened, and how many texts arrived.

Messages the app sends by itself

The app sends some messages on its own, such as a welcome email, a waitlist notice or a payment notice. Staff open Templates to edit the words, in English and in Spanish. A preview shows each message first.

What families can do

  • Choose what the parish sends you, by email or by text, one kind of message at a time.
  • Use one switch to turn off all parish news by email, or by text.
  • Unsubscribe from any email. Reply STOP to any text.
Notification settings where a parent turns each kind of parish email and text on or off.
Every parishioner decides which emails and texts they get, one kind of message at a time.

Three kinds of message

Each kind follows its own rule. Turning off one kind does not turn off the others.

  • Essential messages always arrive. They are few. One example is an account security alert.
  • Program messages are about something a family joined: a receipt, a schedule change, a reply.
  • Parish news is everything else. Each person chooses whether to receive it.

Staff can also record an opt-out for one person. It stops every message except the essential ones.

Step-by-step guides

The guides are on the docs site.

Works with

Faith Formation

Registration, classes, attendance and sacrament milestones for every child.

Ministries

A directory of ministries, with messages and tools for each leader.

Forms

Build a form, choose who can fill it out and read the answers.

See Communications at your parish.

Email us and we will show you how it would work for your parish.

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